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Terms & Conditions

Updated 4/25/2020

Legal Disclaimer

If you visit and shop at NutriCargo's website (NutriCargo.com), you accept these conditions. 

The information provided by NutriCargo, LLC.  on this site or by its agents or employees by phone, fax or other transmission medium including any links to and from this site is for educational and entertainment purposes only and should not be interpreted as a recommendation for a specific treatment plan, product, course of action or medical treatment.

The Food and Drug Administration (FDA) has not evaluated any of the statements or contents of this website. The information contained herein is NOT intended, nor should it be used to diagnose, treat, cure, prevent, or mitigate any disease or condition.


FDA regulations do not permit any company to publish information regarding medical conditions or treatment of disease in combination with, support for, or as an incentive to purchase dietary health supplements. Our website IS NOT in any way, directly or indirectly, an advertisement or claim for any actual NutriCargo, LLC., products for their effectiveness or use in relation to the treatment of any disease or medical condition, nor shall it be construed as such.


NutriCargo, LLC.  absolutely makes no such claims or connections that any NutriCargo, LLC., product or any plant appearing on our website is suitable to treat any disease or condition. Products offered on this site are not sold as medicinal medicines. All products may carry a shelf-life of 6 to 12 months depending on batch/lot. Retest dates are provided.


NutriCargo, LLC.  does not provide specific medical advice, is not engaged in providing medical or professional services and does not endorse any medical or professional service or information obtained through or by any links to or from this site. Use of the information on this site does not replace proper medical consultations with a qualified health or medical professional.


You exercise your own judgment when reviewing any information and/or purchasing any product on this web site. Please check with a physician or health professional if you suspect you are ill. Please review these Terms of Use before using this Web site and from time to time since the Terms of Use may be updated or changed periodically.

NutriCargo, LLC., makes no representation that information or products, referenced on this website are available, appropriate or legal in any country or region outside the U.S. Those who choose to access this website are solely responsible for compliance with applicable law. Use of this website is at your own risk.

You must be 18 years or older to purchase any item from NutriCargo, LLC. Items purchased on NutriCargo.com are only available to adults over the age of 18 and prohibitied to be purchased by minors.

NutriCargo, LLC. IS PROVIDING THIS SITE ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS AND DISCLAIMS ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE.

All contents of this web site are copyrighted. Redistribution, retransmission, republication or commercial exploitation of the contents of this website are expressly prohibited without the written consent of NutriCargo, LLC.  All rights reserved. 

Neither NutriCargo, LLC.  nor any of its directors, employees, or agents will be liable for damages of any kind arising out of or in connection with the use of this site (including online purchases ), including compensatory, direct, indirect or consequential damages. Use of this website and these terms of use shall be governed by the laws of the State of New Jersey, without giving effect to any principles of conflicts of law. You and NutriCargo, LLC.  irrevocably consent to the exclusive jurisdiction of the courts located in New Jersey in connection with any action arising out of or related to these terms, this website, or their subject matter and waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non conveniens.

The provisions of this Agreement are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions.

California Prop 65 Disclaimer:

Established within the state of California in 1986, Prop 65 requires the state to keep an updated list of both natural and synthetic chemicals that may cause cancer or reproductive harm. While the sale of these chemicals is not prohibited, California businesses (grocery stores, restaurants, hospitals, etc.) are legally obligated to include the appropriate warnings on their labels when working with consumers. Prop 65 is only required under California law. These chemicals are not added to the products but are naturally occurring in many of the starting raw materials (ingredients) and/or results from the processing (cooking) of these products.

We are providing the following warning for products linked to this page:

WARNING: According to the State of California, this product contains chemicals known to be potentially linked to cancer and birth defects or other reproductive harm.

You can read more about California's Prop 65 here: http://oehha.ca.gov/proposition-65

Herbal Safety Guidelines

Before using an herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include herbs offered on our websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician.

Should I check with my doctor or healthcare provider before using a supplement?

NutriCargo is not a provider of dietary supplements and is providing this information as a courtesy. This is a good idea, especially for certain population groups. Dietary supplements may not be risk-free under certain circumstances. If you are pregnant, nursing a baby, or have a chronic medical condition, such as, diabetes, hypertension or heart disease, be sure to consult your doctor or pharmacist before purchasing or taking any supplement. While vitamin and mineral supplements are widely used and generally considered safe, you may wish to check with your doctor or pharmacist before taking these or any other dietary supplements. If you plan to use a dietary supplement in place of drugs or in combination with any drug, tell your health care provider first. Many supplements contain active ingredients that have strong biological effects and their safety is not always assured in all users. If you have certain health conditions and take these products, you may be placing yourself at risk.

Some supplements may interact with prescription and over-the-counter medicines.

Taking a combination of supplements or using these products together with medications (whether prescription or OTC drugs) could under certain circumstances produce adverse effects. Be alert to advisories about these products, whether taken alone or in combination. For example: Coumadin (a prescription medicine), ginkgo biloba (an herbal supplement), aspirin (an OTC drug) and vitamin E (a vitamin supplement) can each thin the blood, and taking any of these products together can increase the potential for internal bleeding.

Some supplements can have unwanted effects during surgery.

It is important to fully inform your doctor about the vitamins, minerals, herbals or any other supplements you are taking, especially before elective surgery. You may be asked to stop taking these products at least 2-3 weeks ahead of the procedure to avoid potentially dangerous supplement/drug interactions -- such as changes in heart rate, blood pressure and increased bleeding - that could adversely affect the outcome of your surgery.

Not to be used during pregnancy, or if you are nursing:

Alkanet, Aloe, Angelica, Anise, Anise Star, Arnica, Ashwaganda, Barley Grass, Barberry, Basil, Bitter Melon, Black Cohosh, Bladderwrack, Blessed Thistle, Blood Root, Blue Cohosh, Blue Flag, Blue Vervain, Borage, Buckthorn, California Poppy, Cascara Sagrada, Catnip, Celandine, Celery, Chervil, Cinnamon, Club Moss, Comfrey, Coltsfoot, Cubeb, Dong Quai, Elecampane, Ephedra, False Unicorn, Fenugreek, Feverfew, Ginger, Golden Seal, Gravel, Guarana, Gymnema, Horehound, Horsetail, Hyssop, Juniper, Lemongrass, Licorice, Lobelia, Lovage, Lungwort, Mace, Motherwort, Mugwort, Muira Puama, Myrrh, Neem, Oregon Grape, Osha, Parsley, Pennyroyal, Pleurisy, Prickly Ash, Red Clover, Rhodiola, Rosemary, Rue, Sage, Sassafras, Sarsaparilla, Senna, Shepherds Purse, Spikenard, Turkey Rhubarb, Turmeric, Uva Ursi, Vitex, Watercress, White Sage, Wormwood, Yarrow

Not for persons with history of kidney stones, liver disorders, renal dysfunction or inflammation

Cubeb, Essiac, Horsetail, Hydrangea, Juniper Berries, Kava Kava, Parsley Root, Pennyroyal, Sheep Sorrel, Shepherds Purse, Suma, Sumac, Uva Ursi, Yellowdock, Yohimbe 

Not recommended for person currently taking blood thinning medications:

Alfalfa, Angelica, Cramp Bark, Cubeb, Dong Quai, Ginkgo, Meadowsweet, Red Clover, Sarsaparilla, Yohimbe

Not for persons with stomach inflammation/ulcers serious digestion and/or liver problems. May cause gastrointestinal upset: 

Black Haw, Blue Flag, Chaparral, Club Moss, Crampbark, Devils Claw, Eucalyptus, Elecampane, Essiac, Gentian, Ginger, Licorice, Lobelia, Parsley Root, Pleurisy, Pygeum, Solomans Seal, Tribulus, Turmeric, Yohimbe

Not for long-term use:

Bilberry Leaf, Black Walnut, Blessed thistle, Borage, Cascara Sagrada, Comfrey, Coltsfoot, Chaparral, Elecampane, Ephedra, Flax, Horsetail, Gentian, Goldenseal, Guarana, Juniper berries, Licorice, Lobelia, Lungwort, Mullein, Nettle Root, Rhubarb, Sage, Sassafras, Sarsaparilla, Senna, Sheep Sorrel, Wild Cherry, Wormwood, Uva Ursi, Yohimbe

To be used only under the supervision of an expert qualified in the appropriate use of this substance: 

Calamus, Horse Chestnut, Lobelia, Licorice, Mandrake, Poke, Tonka

Do not use if you have abdominal pain or diarrhea, discontinue if these occur. Consult health practitioner prior to use if pregnant, nursing, and taking medication or have a medical condition. Do not exceed recommended dose. Not for long term use: 

Aloe, Buckthorn, Cascara Sagrada, Senna, Turkey Rhubarb, Yohimbe

May cause photo toxicity in some individuals at high dosage. Avoid long exposure to sun if using internally:

Angelica, Celery Seed, Orange Peel, Rue, St. Johns Wort

Seek advice from health practitioner prior to use if pregnant, nursing, have high blood pressure, heart or thyroid disease, diabetes, difficulty in urination due to prostate enlargement, or if taking mao inhibitor or other prescription drug. Reduce/discontinue use if nervousness, tremor, sleeplessness, loss of appetite or nausea occur. Do not exceed recommended dose. Keep out of reach of children: Ephedra, st. Johns wort, yohimbe

Seek advice from a health practitioner before use if you have/may have had kidney or liver disease. Discontinue use if nausea, fever, fatigue or jaundice (dark urine, yellow discoloration of eyes) should occur.

Statements made by NutriCargo, LLC have not been evaluated by the food and drug administration. The FDA does not evaluate or test herbs. These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions. 

Product Packaging

NutriCargo reserves the right to substitute product packaging, for example branded sealed bags, poly plastic bags or non-branded sealed bags. NutriCargo may also combine quantities of the same ingredient if the order of that individual ingredient is over 1 unit.

Shipping Policy

(updated 12/1/2016)

All orders, regardless of ship speed,  have a 1-2 business day processing time. Our orders are hand-packed with care and not simply taken off a shelf, hence the need for a processing time.

Typical processing times during busy periods (holidays, super sales, etc.) may require 7 business days or more to process. Shipping dates are not guaranteed and NutriCargo will not be held liable for delays in shipping due to production, backorders or other delays.

 

Expedited Orders (UPS Next Day, 3 Day, 2 Day, Fedex Overnight, etc)

 

We try our hardest to move expedited orders to the front of the line. However, we cannot guarantee this will occur. The 1-2 day processing time still applies and or the busy period processing time. Shipping dates are not guaranteed and NutriCargo will not be held liable for delays in shipping due to production, backorders or other delays.

 

Free Shipping

 

Free Shipping is for orders over $100.00 and applies orders withing the USA. The shipping speed is economy or ground.

In the event of a product return that is not the fault of NutriCargo,  the shipping costs will be calculated and deducted from the refund.

Any back-ordered item(s) in your purchase will be shipped to you separately when they become available.

 

International Shipping:

 

At this time, all international order are shipped via UPS or USPS.

Rates vary based on total weight and final destination.

 

**Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.**

NutriCargo strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by Customs.Shipping dates are not guaranteed and NutriCargo will not be held liable for delays in shipping due to production, backorders or other delays.

 

Shipping Cut Off Time

 

Our cut off time to ship items is 12noon EST.  Any order that is placed after 12 noon that day will require 1-2 business days starting on the NEXT day. For example. If you place your order on Monday at 12:01pm, it may require processing on Tuesday and Wednesday before it ships.

 

NutriCargo is closed on Fridays. Therefore, any order place on Friday after the cutoff time may require Monday or Tuesday processing before it is shipped.

 

We aim to ship orders as quickly as possible. Often times we ship your item the very same day. So, why the policy? We want to make sure that we do not create a false expectation to our valued clients. We appreciate your business and look forward to serving you in the best possible way. Shipping dates are not guaranteed and NutriCargo will not be held liable for delays in shipping due to production, backorders or other delays.

 

Additional Shipping Details:

Orders to PO. Boxes, APO/FPO/DPO are sent via USPS only.

Any order that is abandoned or missed delivery will incur a restocking fee and ship fee if returned to our warehouse. 

Payment Options:
 
All orders are prepaid. At this time NutriCargo does not offer credit/net terms.
 
Reward Points:
Reward points have no cash value.  
Reward points cannot be transferred to another individual. Reward points cannot be redeemed for cash. Reward points may be deducted by NutriCargo for any reason.
Reward points expire in 12 months.
The rewards program may be ended at any time without penalty to NutriCargo.
 

Return Policy:

We are dedicated to offering you the best value and service.  Due to the nature of natural products, items may not be elgible for a return due to subjective customer experiences (ie. Didn't like the taste, color, smell). In addition, open products cannot be returned as these items are considered food sources and we cannot resell. Only unopened items can be returned. If you are unsure of a purchase please request a sample. Food items cannot be returned once opened.

Return Period:

All customers have 30 days from receiving the product to bring up any dispute and request a return authorization.

Return fees:

If an item is returned due to a customer error or if the order is unclaimed (missed delivery attempts), then the customer is responsible for return shipping charges and a 15% restocking fee.

If an item is being returned due to a NutriCargo error, the customer need only return the product for a full refund or an exchange without penalty.

All returns must be pre-authorized. Any return that arrive to NutriCargo without pre-written authorization will be considered an abandoned order and no refund will be issued.

Additional Shipping Details

Orders to PO. Boxes, APO/FPO/DPO are sent via USPS only.

Shipping is FREE when order consists only of gift cards.

We will notify you of any complications with your credit card.

NutriCargo.com strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

NutriCargo cares about the environment and will package items over 1 kilogram combined unless specified by the customer. This is in order to reduce shipping charges and reduce waste.

International Shipping

At this time, all international orders are shipped via UPS and take approximately 7-10 days for delivery (unless your address qualifies for other UPS shipping options.)

Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office.

For gift card orders, the gift card number will be directly emailed to you.

We will notify you of any complications with your credit card.

NutriCargo.com strictly follows all national and international regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States or abroad.

 

Back-ordered items

All in-stock products generally ship within 24-48 hours of the order being placed. When available, the back-ordered item(s) will ship. Domestic backordered items are usually shipped within 3-7 business days.

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Back-ordered items (International)

Any back order item will delay your international delivery unless you contact a NutriCargo.com at 1-973-759-2002. Your order will be automatically shipped when all the products are available.

Gift Certificates:

You can purchase gift cards for any value up to $500. Promotional codes and sales do not apply to the purchase of a gift card. NutriCargo reserves to right to cancel any gift card purchase for any reason. You may redeem the NutriCargo gift card for products at the time of payment at NutriCargo.com.  The value on the NutriCargo.com gift certificate will not be replaced if the gift card is lost, stolen, destroyed, altered or used without your permission, unless you can provide the gift card number.  Replacement value will be the value of the gift card at the time you report the loss, theft or unauthorized use.  Except where required by law, the NutriCargo.com gift card will not be exchanged for cash.  Purchase and use of this NutriCargo.com gift card constitutes acceptance of these terms and conditions. The terms and conditions of your gift card are governed by the laws of the state where the card was purchased.  Your gift card expires 1 year (365 days) after it's purchase. Gift cards cannot be used towards shipping and tax where applicable.

 If You do not wish to be subject to the terms and conditions of this Agreement, please do not submit Your order. All sales of Products are final.

Resale Policy

Items purchased by NutriCargo are not for resale. Resale of our prodcuts is not permitted. Buyers may not resell our products in any manner or in any channel.